Frequently asked questions

General


What is the address of the conference venue?
The Crowne Plaza is located at 128 Albert Street, Auckland and is 35 minute drive from the airport.

What is the conference dress code?
Smart casual or business attire is appropriate.

What is the dress code for the Conference Dinner function?
Smart evening wear or formal evening dress or business attire is appropriate.

Weather has closed the airport – what do I do?
Contact your airline directly regarding your travel options.
To advise us that you are arriving a day later than expected at the conference or at your accommodation, contact the event manager, Charlotte Sloane, phone +64 27 338 7992  or email charlotte@conference.co.nz.
If you have not booked accommodation via Conference Innovators then you should contact the hotel directly to advise them. Note that cancellation fees usually apply for last minute changes.

I have to talk to the organiser urgently – who do I contact?
The event manager is Charlotte Sloane phone +64 27 338 7992 or email charlotte@conference.co.nz.

 

Editing your registration and /or accommodation

I can not longer attend conference, how can I make a replacement?
If you have a replacement to make do this via registration@conference.co.nz Please advise the name of the registered delegate, the name of the replacement and the replacement's contact details.

Accommodation - I need to change my accommodation booking for the conference, what do I do?
Please email registration@conference.co.nz with the amendment. Please note that charges may apply if the change is made within 30 days of your arrival.

Can I pay when I arrive at the conference/meeting?
To ensure your onsite registration process is efficient, payment is required prior to the conference/meeting. Any outstanding money will be requested onsite and can be paid by credit card. Please note all invoices must be paid in full before entry can be given.

Contacts

Ben LawrenceNZSO President

Roslyn KempVice President

Ken Dempster NZSO Membership

Charlotte Sloane Conference and Website